Shipping Policy

Last updated: June 2026

Thank you for shopping with BELORD.US. We are committed to delivering your outdoor furniture safely and efficiently. Please read our shipping policy carefully before placing your order.

📦 Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

🚚 Shipping Methods & Delivery Time

* Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak seasons.

🌍 Shipping Destinations

We currently ship to addresses within the United States. For international shipping inquiries, please contact us at support@us.belord-home.com.

📬 Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website.

⚠️ Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the delivery date at support@us.belord-home.com with your order number and photos of the damage. We will work with you to resolve the issue promptly.

📞 Contact Us

Have questions about your shipment? We're happy to help!
📧 support@us.belord-home.com
😸 Monday – Friday: 9:00 AM – 6:00 PM (PST)